Frequently Asked
Questions
1.
Should I make an appointment to discuss my memorial needs?
·
No appointment is necessary. Our office is open Monday thru Friday
from 9 am to 5 pm and Saturdays from 9 am to 1 pm.
If these times are not convenient we will do our best to
accommodate your schedule and set up an appointment in the evening or on a
Sunday.
2.
Should I bring the cemetery deed with me?
·
While helpful, it’s not needed. We can obtain the information
that we need for your memorial from the cemetery.
3. After I purchase my memorial, who contacts the
cemetery?
·
We take care of everything, including ordering and paying for the
foundation. Naturally, we also determine if there are any special
requirements for installing your memorial.
4.
Can I see a preview of what my memorial will look like before you install
it at the cemetery?
·
Prior to producing a memorial, we make a drawing for your approval.
In this way you see your precise design choice and lettering on paper
prior to any engraving being completed. This is your opportunity to verify
the information, look at your design layout and if necessary make any
changes.
5. How long will it
take to produce my monument or marker?
·
Typically, markers take three to four weeks.
Most monuments normally take four to six weeks to complete,
although some, depending on their shape and design, may take longer.
6.
How long does it take for lettering work to be completed?
·
Cemetery lettering, because it is done outdoors, can be delayed by
bad weather. For this reason we say a job may take from three to six weeks
to be completed.
7.
Do you complete lettering work and install monuments in the winter
time?
·
Even though we do not install monuments or engrave at the cemetery
in the winter months, we suggest you still visit our showroom to see what
we have to offer. We are open all winter long. We still proceed in
completing the necessary paperwork and producing your full size drawings.
We finish your memorial for installation in the early springtime.
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